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Innovative Management Strategists (IMS) is a U.S. Small Business Administration certified 8(a) woman owned small business, rich in program management expertise that serves governmental (Federal, state, local) and nongovernmental (private sector) clients in the healthcare arena. Founded by its president, Latonya Dunlow, IMS is based on a decade of exceptional program support for health and human services grantees through effective technical assistance and training.
Our clients include Health Resources and Services Administration (HRSA), Centers for Medicare and Medicaid Services (CMS), and the Department of Justice. IMS maintains a cadre of expert consultants whose qualifications span financial and clinical programs at the national, state, and local levels-knowledge and experience needed by grantees to successfully implement their healthcare services for uninsured and underserved populations.
The history and passion of improving the health of special populations is not only the cornerstone on which IMS was founded, it is our mission. The IMS team strives to improve quality, visibility, and overall success of integrated healthcare systems using best practices endorsed by NCQA. We achieve these goals through our mission-oriented services.
Serving the needs of others-especially those with special needs and healthcare concerns-has been a passion of mine for decades. It is the reason I sought advanced degrees in the health arena, so I could focus on helping people access comprehensive quality care even with little or no health insurance. Creating IMS to support those who care for underserved individuals and families is an extension of my lifelong goals. I'm very proud of the work we perform at IMS and our ability to see the quantifiable fruits of our actions; such as, clinical experts sharing QI best practices that ultimately improve management of patients' diabetes through controlled A1c levels, or successful operation of a community health center because of our leadership training and financial management technical assistance.
Our pool of remarkable expert consultants, rich with experience and proven tools, coupled with a highly qualified management team, are the reasons a small business like IMS produces extraordinary results. We appreciate the opportunity to demonstrate our special capabilities and serve your needs.
Latonya Dunlow, DHA, MPH
Latonya Dunlow is an executive with a decade of health services program management experience. She has provided oversight and quality assurance for large and complex government projects for several operating divisions within the Department of Health and Human Services, including Health Resources and Services Administration (HRSA) and Centers for Medicare and Medicaid Services (CMS).
Her management style is customer oriented, which often strengthens organizational infrastructures and delivery of quality services. Ms. Dunlow is abreast of the latest developments in public health and holds a Doctor in Health Administration and Leadership from the Medical University of South Carolina and a Master's degree in Public Health from Eastern Virginia Medical School.